Delete your account
You can delete your Ingrevo account and personal data at any time. Here's how, and exactly what happens.
Delete from inside the app
- Open Ingrevo and go to Settings.
- Tap About → Delete account.
- Confirm the one-time prompt. For your security, deletion asks you to confirm before it proceeds.
You'll be signed out on all your devices, and deletion begins immediately.
Prefer to email us?
If you can't access the app, email support@ingrevo.app from the address linked to your account and we'll process the deletion for you. We may ask a question or two to verify it's really you.
What gets deleted
When you delete your account, we permanently remove your personal data — including your pantry, meal log, recipes and favourites, profile and settings, dietary preferences and allergies, devices, and account identifiers — from our systems.
- Immediately: your account is deactivated, every sign-in session is revoked (you're signed out within about an hour), and the sign-in record linked to your account is removed.
- Within 30 days: your personal data is fully erased across our systems and backups.
What we keep (and why)
A small set of records is kept only where the law requires it or in a form that can no longer identify you:
- Anonymised financial/transaction records — for tax and accounting obligations.
- Anonymised proof-of-consent records — to show the consents that were given.
- Anonymous deletion feedback — if you choose to share why you left. It has no link to your identity.
Deleting your account does not entitle you to a refund of any unused subscription time. Manage subscriptions in your app store settings.
For the full picture, see our Privacy Policy.